Terms of service

Welcome to mrcttu.shop. These Terms of Service govern your access to and use of mrcttu.shop, including any purchase you make through our website.

In these Terms, “mrcttu.shop”, “we”, “us”, and “our” refer to the operator of mrcttu.shop. “You” and “your” refer to any visitor, customer, or user of our website.

Our website offers women’s fashion clothing, including dresses, mini dresses, fashionable denim jeans, playful skirts, fitted trousers, and related apparel.

By accessing, browsing, creating an account, placing an order, or otherwise using mrcttu.shop, you agree to these Terms of Service. If you do not agree with these Terms, please do not use our website or place an order.

For questions about these Terms, please contact us at:

Email: info@mrcttu.shop

1. Eligibility and Use of Our Website

You may use mrcttu.shop only for lawful personal shopping purposes.

By using our website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement; or

  • You are using the website with the permission and supervision of a parent or legal guardian;

  • The information you provide is accurate, current, and complete;

  • You will not use the website for fraudulent, unlawful, harmful, or unauthorised purposes;

  • You will not interfere with the security, functionality, or normal operation of the website.

You must not attempt to gain unauthorised access to any part of the website, customer accounts, systems, data, or networks connected with mrcttu.shop.

2. Product Information

We make reasonable efforts to display product descriptions, sizing information, colours, images, prices, and availability as accurately as possible.

However, colours and appearance may vary depending on your screen, device settings, lighting, and other display conditions. Product images are intended to provide a general representation of the item and should be read together with the relevant product description and size information.

We encourage you to review product details, sizing guidance, fabric information, care instructions, and return eligibility before placing an order.

Nothing in this section limits your rights if a product is faulty, significantly different from its description, unsafe, or otherwise does not comply with applicable consumer law.

3. Product Availability

Product availability may change without notice. We do not guarantee that every product displayed on mrcttu.shop will be available at all times or in every size, colour, or variation.

If an item becomes unavailable after you place an order, we may contact you to offer an appropriate option, such as cancelling the unavailable item or issuing a refund for any amount paid for that item.

We reserve the right to limit product quantities, discontinue products, update product descriptions, or correct website errors where reasonably necessary. Any such action will be subject to applicable law and will not affect your statutory consumer rights.

4. Prices, Payments, and Checkout

The price, applicable charges, and final order total will be shown at checkout before you submit your order.

We may update prices from time to time, but price changes will not affect an order that has already been accepted, except where a genuine pricing or technical error has occurred.

Payments are processed through the payment methods available at checkout. By placing an order, you confirm that you are authorised to use the selected payment method and that the payment information you provide is correct.

If a payment cannot be authorised, is declined, appears fraudulent, or cannot be processed, we may delay, decline, or cancel the order. If we cancel an order after payment has been taken, we will refund the applicable amount to the original payment method unless another method is required by law or agreed with you.

5. Order Acceptance

Submitting an order is an offer to purchase the products in your cart. An order-confirmation email confirms that we have received your order request; it does not necessarily mean that we have accepted the order.

We may accept an order by sending a dispatch confirmation, an express acceptance confirmation, or otherwise confirming that the order is being fulfilled.

We may decline or cancel an order where reasonably necessary, including where:

  • A product is unavailable;

  • There is a genuine pricing, technical, or product-description error;

  • Payment authorisation fails;

  • We reasonably suspect fraud, unauthorised activity, or misuse of the website;

  • The order cannot be fulfilled due to circumstances beyond reasonable control.

If we cancel an order, we will notify you using the contact details provided at checkout and refund any amount paid for the cancelled item or order, as applicable.

6. Shipping and Delivery

Shipping options, delivery destinations, charges, and estimated delivery timeframes are shown at checkout and may also be described in our Shipping Policy.

Delivery estimates are estimates only unless we expressly state otherwise. Delays may occur due to carrier operations, destination location, weather conditions, peak shopping periods, customs processes where applicable, or other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate delivery address and contact details. If an order cannot be delivered because incorrect or incomplete information was provided, additional delivery charges or delays may apply where permitted by law.

Please contact info@mrcttu.shop if you have a question about an existing delivery.

Nothing in this section excludes any right or remedy you may have if goods are not supplied within the timeframe required by applicable law or do not arrive as agreed.

7. Returns, Refunds, and Cancellations

Our Return and Refund Policy forms part of these Terms of Service.

mrcttu.shop offers a voluntary 30-day change-of-mind return period for eligible items, subject to the conditions in our Return and Refund Policy. Eligible items must generally be returned in resalable condition.

For return, refund, cancellation, damaged-item, incorrect-item, or product-quality enquiries, please contact:

Email: info@mrcttu.shop

Our Return and Refund Policy does not limit any statutory consumer rights. If a product is faulty, damaged, incorrect, unsafe, not as described, or otherwise does not meet applicable consumer guarantees, you may be entitled to a repair, replacement, refund, compensation, or another remedy required by law.

8. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any right, guarantee, warranty, remedy, or condition that cannot lawfully be excluded, restricted, or modified.

For Australian consumers, products supplied by mrcttu.shop come with consumer guarantees under the Australian Consumer Law that cannot be excluded.

If a product has a major problem, you may be entitled to choose a refund or replacement. If a product has a minor problem, you may be entitled to have the problem repaired or otherwise remedied within a reasonable time.

Our voluntary return policy is provided in addition to, and does not replace, any rights you may have under the Australian Consumer Law or other applicable consumer-protection laws.

9. Customer Accounts

Some features of mrcttu.shop may allow you to create or use a customer account.

You are responsible for maintaining the confidentiality of your account credentials and for activities that occur through your account. Please notify us promptly at info@mrcttu.shop if you believe your account has been accessed without permission.

We may suspend or close an account where reasonably necessary to protect our website, customers, or business, including where we reasonably suspect fraudulent activity, misuse, or a breach of these Terms.

10. Acceptable Use

You must not use mrcttu.shop to:

  • Break any applicable law or regulation;

  • Infringe the rights, privacy, or intellectual-property rights of another person;

  • Upload or transmit viruses, malicious code, harmful files, or unauthorised software;

  • Interfere with website security or access controls;

  • Use automated tools, bots, data-mining tools, or scraping technology without our written permission;

  • Make false, misleading, abusive, defamatory, threatening, or unlawful communications;

  • Create fraudulent orders, accounts, payment claims, return requests, or reviews.

We may take reasonable action in response to misuse, including restricting access to the website or cancelling affected orders, subject to applicable law.

11. Intellectual Property

All content on mrcttu.shop, including text, product images, graphics, logos, website design, product descriptions, layout, and other materials, is owned by or licensed to mrcttu.shop and is protected by applicable intellectual-property laws.

You may view and use website content only for personal, non-commercial shopping purposes. You must not copy, reproduce, publish, distribute, modify, reverse engineer, sell, or exploit website content without our prior written permission, except where permitted by law.

12. Customer Reviews and Feedback

If you submit a review, comment, image, suggestion, or other feedback to mrcttu.shop, you confirm that it is accurate, lawful, and does not infringe another person’s rights.

You must not submit content that is false, misleading, offensive, defamatory, threatening, infringing, or otherwise unlawful.

By submitting feedback, you allow us to use, reproduce, display, publish, and adapt that feedback for legitimate business purposes, such as displaying reviews or improving our products and services, without compensation to you, except where prohibited by law.

13. Third-Party Services and Links

mrcttu.shop may contain links to third-party websites, payment services, social-media platforms, or other services. These third parties operate independently from us.

We are not responsible for the content, security, availability, privacy practices, or terms of third-party websites or services. Your use of third-party services is governed by their own terms and privacy policies.

14. Privacy

Our Privacy Policy explains how we collect, use, store, and protect personal information.

By using mrcttu.shop, you acknowledge that your personal information may be handled in accordance with our Privacy Policy and applicable privacy laws.

For privacy-related enquiries, access requests, correction requests, or complaints, please contact info@mrcttu.shop.

15. Limitation of Liability

To the maximum extent permitted by law, mrcttu.shop is not liable for indirect, incidental, special, or consequential loss arising from your use of the website or products purchased through it.

However, nothing in these Terms is intended to exclude or limit liability where doing so would be unlawful, including liability for rights that cannot be excluded under the Australian Consumer Law or other applicable consumer-protection laws.

Where a legal guarantee applies and the law permits us to limit a remedy, our liability may be limited to the repair or replacement of goods, the resupply of services, or payment of the reasonable cost of having goods repaired, replaced, or services resupplied.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, products, business practices, or legal obligations.

The updated Terms will be published on mrcttu.shop with a revised effective date. Changes will apply from the date they are published and will not retrospectively change the terms that applied to an order already accepted, except where required by law.

17. Governing Law and Disputes

These Terms are governed by the laws of Australia, except where mandatory laws in your country, state, or territory provide you with additional protections.

If you have a concern or dispute, please contact us first at info@mrcttu.shop so that we can try to resolve the matter fairly and promptly.

Nothing in these Terms prevents you from using any consumer-rights process, court, tribunal, regulator, or dispute-resolution option that is available to you under applicable law.

18. Contact Us

If you have questions about these Terms of Service, your order, our products, or your legal rights, please contact:

mrcttu.shop
Email: info@mrcttu.shop