Privacy Policy

Effective Date: 26 July 2026

mrcttu.shop respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how mrcttu.shop collects, uses, stores, shares, and protects personal information when you visit or make a purchase through mrcttu.shop, contact us, create an account, subscribe to marketing communications, or otherwise interact with our services.

In this Privacy Policy, “mrcttu.shop”, “we”, “us”, and “our” refer to the operator of mrcttu.shop.

For privacy-related questions, requests, or complaints, please contact us at:

Email: info@mrcttu.shop

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through mrcttu.shop and related customer-support communications.

Our website sells women’s fashion clothing, including dresses, mini dresses, fashionable denim jeans, playful skirts, fitted trousers, and related apparel.

This policy does not apply to third-party websites, applications, payment platforms, social-media platforms, or other services that may be linked from our website. Those services have their own privacy policies, and we encourage you to review them before providing personal information.

2. Personal Information We Collect

The personal information we collect depends on how you use our website and services.

Information You Provide Directly

When you place an order, contact us, create an account, request a return, or subscribe to updates, we may collect:

• Your name

• Email address

• Telephone number, if provided

• Billing address

• Shipping address

• Order number and order details

• Products purchased, returned, or added to your cart

• Communications you send to us, including emails and customer-service enquiries

• Preferences, feedback, reviews, and survey responses

• Account information, if customer accounts are enabled on our website

Payment and Transaction Information

When you make a purchase, payment is processed through the payment providers available at checkout. We may receive limited payment and transaction information, such as payment status, payment method, transaction reference, billing details, and fraud-prevention information.

We do not intentionally store complete payment-card numbers, card-security codes, or other full payment credentials on our own systems. Payment information is handled by the relevant payment service provider in accordance with its own privacy and security practices.

Automatically Collected Information

When you browse mrcttu.shop, we and our service providers may automatically collect technical and usage information, including:

• Internet Protocol address

• Device type and operating system

• Browser type and browser settings

• Unique device identifiers

• Cookie identifiers and similar technology identifiers

• Pages viewed, products viewed, search terms, clicks, and browsing activity

• Approximate location based on your IP address

• Referral source, such as a search engine, advertisement, social-media platform, or another website

• Dates, times, and duration of your visits

Information From Third Parties

We may receive personal information from third parties where relevant to our services, including:

• Shopify, which provides the ecommerce platform used to operate our store

• Payment service providers

• Shipping, fulfilment, and delivery providers

• Fraud-prevention and security providers

• Analytics, advertising, or marketing service providers where these services are enabled

• Social-media platforms if you interact with our pages, advertisements, or content on those platforms

3. How We Use Personal Information

We may use personal information for the following purposes:

• To process, confirm, and fulfil orders

• To collect and process payments

• To arrange shipping, delivery, returns, refunds, exchanges, or customer support

• To communicate with you about your order, account, enquiry, or request

• To verify transactions, detect fraud, protect our customers, and maintain website security

• To improve our products, website, customer service, and shopping experience

• To understand customer preferences and website usage

• To send marketing emails, promotions, product updates, or offers where you have consented or where otherwise permitted by law

• To respond to legal requests, enforce our policies, protect our rights, and comply with legal or regulatory obligations

• To maintain internal records, accounting records, and business administration

We will not use personal information for a purpose that is unrelated to the reason it was collected unless permitted or required by law, or unless we obtain your consent.

4. Shopify and Our Service Providers

mrcttu.shop is hosted on Shopify. Shopify provides the ecommerce platform, store infrastructure, checkout functionality, and related services used to operate our online store.

To operate our website and provide our services, we may share personal information with trusted service providers that perform services for us or on our behalf, including:

• Shopify and related ecommerce-service providers

• Payment processors

• Shipping, fulfilment, logistics, and delivery providers

• Email and customer-support service providers

• Website-hosting, security, and cloud-storage providers

• Analytics and performance-measurement providers

• Marketing and advertising providers, where enabled

• Professional advisers, insurers, auditors, and legal advisers

• Government authorities, regulators, law-enforcement bodies, or other parties where disclosure is required or permitted by law

We require service providers to handle personal information only for legitimate business purposes and in accordance with applicable privacy and security obligations.

We do not knowingly sell personal information in exchange for money.

5. Cookies and Similar Technologies

mrcttu.shop uses cookies, pixels, tags, and similar technologies to help our website function, remember your preferences, improve performance, understand website traffic, and support relevant marketing where enabled.

Cookies may be used for purposes such as:

• Keeping items in your shopping cart

• Processing checkout and maintaining website security

• Remembering language, location, or other preferences

• Understanding how customers use our website

• Measuring website performance and advertising effectiveness

• Showing relevant content or advertisements, where permitted

Some cookies are necessary for the website to function correctly. Other cookies, including analytics or marketing cookies, may be optional depending on your location and applicable law.

You can manage some cookie preferences through any cookie banner or privacy settings made available on our website. You may also use your browser settings to block or delete cookies. Please note that blocking essential cookies may affect the availability or functionality of parts of mrcttu.shop, including the shopping cart and checkout.

6. Marketing Communications

We may send you marketing emails about new products, fashion collections, promotions, offers, or store updates where you have agreed to receive them or where otherwise permitted by law.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at info@mrcttu.shop.

Opting out of marketing communications will not stop us from sending you important non-marketing messages, such as order confirmations, shipping updates, return information, security notices, or responses to customer-service enquiries.

7. International Data Transfers

Because we use Shopify and other service providers, your personal information may be processed, stored, or accessed in countries outside Australia.

These countries may have privacy laws that differ from Australian privacy law. Where personal information is disclosed overseas, we take reasonable steps to ensure that recipients handle the information in a manner consistent with applicable privacy requirements and appropriate safeguards.

By using mrcttu.shop or providing us with personal information, you acknowledge that your information may be processed outside Australia where necessary to provide our services.

8. How We Protect Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Our safeguards may include secure website technology, access controls, authentication measures, service-provider agreements, internal procedures, and monitoring practices appropriate to the nature of the information and our operations.

However, no method of internet transmission, electronic storage, or online payment processing is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

You are responsible for keeping any account password confidential and for notifying us promptly if you believe there has been unauthorised access to your account or personal information.

9. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfil orders, provide customer support, meet legal, tax, accounting, fraud-prevention, and record-keeping obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and the reason we collected it. When personal information is no longer required, we will take reasonable steps to delete it, destroy it, or de-identify it, unless we are required or permitted by law to retain it.

10. Accessing and Correcting Your Personal Information

You may request access to the personal information we hold about you. You may also ask us to correct personal information that you believe is inaccurate, incomplete, out of date, irrelevant, or misleading.

To make an access or correction request, email info@mrcttu.shop and provide sufficient information for us to verify your identity and locate the relevant records.

We may need to request further information before acting on a request in order to protect your privacy and prevent unauthorised access. We will respond within a reasonable period and explain our decision if we cannot comply with a request in full.

11. Privacy Complaints

If you have a concern about how we have handled your personal information, please contact us first at info@mrcttu.shop with details of your complaint.

We will review the complaint and aim to respond within a reasonable period.

If you are not satisfied with our response, you may have the right to lodge a complaint with the Office of the Australian Information Commissioner or another relevant privacy regulator in your location.

12. Rights of Customers Outside Australia

If you are located outside Australia, you may have additional privacy rights under the laws of your country or region. Depending on applicable law, these rights may include the right to request access, correction, deletion, restriction of processing, objection to certain processing, withdrawal of consent, or data portability.

To make a request, contact us at info@mrcttu.shop. We will assess and respond to requests in accordance with applicable law.

13. Children’s Privacy

mrcttu.shop is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

If you believe that a child has provided us with personal information without appropriate permission, please contact us at info@mrcttu.shop. We will take reasonable steps to investigate and delete the information where appropriate.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, legal requirements, or privacy practices.

When we make changes, we will publish the updated policy on mrcttu.shop and revise the effective date at the top of the page. We encourage you to review this Privacy Policy periodically.

15. Contact Us

For questions, requests, or concerns about this Privacy Policy or our handling of personal information, please contact:

mrcttu.shop
Email: info@mrcttu.shop